Support

“KONKA have recently put out a software update for our range of 32” smart tvs, that solves some issues with batch GZ21-0029, such as screen flickering and wifi connection issues. To update the software, connect to the internet and it should start updating after 20 seconds. Otherwise, go to the settings and select check internet for update. The process should take up to 30 minutes, and the changes will take into effect the next time the tv is turned on. If the unit has issues with the wifi connection, the tv can be connected to internet through ethernet cable directly to the modem.

We are striving to continue to provide the best service and products that we can, and are producing frequent updates to our software to constantly increase the functionality of our products. We hope you will continue to use our services and products in the future.“

KONKA New Nealand Team